Difficulty Exporting Data from Avicenna Research Platform

Hello

I am experiencing issues when trying to export datasets from the Avicenna Research Platform. :upside_down_face:Every time I attempt to download a CSV or JSON file; the process either stalls or results in incomplete data.

I’ve tested different browsers and network connections, but the issue persists. :innocent: Checked Raw Data | Avicenna Learn devops guide for eference .

Has anyone else encountered this problem? :thinking: Are there specific settings / workarounds that could help ensure a successful export? Any insights into file size limitations or API-based alternatives would be greatly appreciated.

Thank you !! :slightly_smiling_face:

Hi @pigacab229
This is Amin from Avicenna team and I’ll be more than happy to assist you with your issue.
Can you please share the study ID and the data you want to export with me?
Best,
Amin