I am not able to download my data from the website - the data export shows ready but when I click on it, a 404 Error shows up. My data gets deleted tomorrow because I am on the free account. What do I do?
Hi @24mnms02
Welcome to Avicenna Forum 
We had an issue with our export system over the weekend, which should be resolved now. Please check.
Thanks,
Mohammad
Hi @mohammad,
I have the exact same problem this weekend, with my data scheduled to be deleted in 2 days.
Best,
X
Dear @x.alexivassiliou,
Sorry for the late reply. Would you please let me know if your exports are fixed now?
Best regards,
Mojtaba