Hi there, My problem concerns participant 51536 in study 2241. They have tried completing some surveys but a message that reads “please keep this dialog open while your studies are being reloaded” and then it says “sorry something went wrong”. I am not sure what the source of the problem so any assistance would be greatly appreciated.
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Participant receiving "something went wrong" message and surveys won't load and I'm not seeing their responses they've submitted for the last few days | 1 | 351 | September 28, 2022 | |
| Survey not appearing | 0 | 322 | March 12, 2022 | |
| Survey ended prematurely | 1 | 319 | August 29, 2022 | |
| Participant surveys no longer loading | 10 | 221 | July 27, 2024 | |
| Not aswered surveys | 3 | 275 | March 29, 2023 | |
| Surveys unavailable | 1 | 382 | May 13, 2022 | |
| Problems receiving surveys | 1 | 377 | December 16, 2020 |