Hi, activity sessions for the daily survey in our study suddenly appeared two days ago - many of them for several participants, at times which don’t correspond to the correct triggering logics based on the grouping criteria. Basically, in addition to the correctly scheduled future activity sessions/unanswered surveys, now there are suddenly a bunch of invalid criteria-type activity sessions. Any idea why this happened and how to fix it? Also, will it affect the scheduling of other, non-invalid activity sessions?
Hi Iris,
Sorry if it caused any trouble.
You can safely ignore them. This is just a “presentation” thing and won’t affect elsewhere. We improved the Activity Sessions page to show all sessions, even those that weren’t or won’t be prompted due to a False criteria. You probably set a criteria either for your activities or their triggering logics.
This gives the researchers a complete overview and they can understand the participant flow better.
To hide those Invalid Criteria sessions, simply deselect the status:
That being said, to prevent confusion, we’ll probably mark that status as unselected by default and change the title to something else (maybe “False Criteria”) in our upcoming releases.
Best regards,
Mojtaba
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Thanks so much Mojtaba! That solves it.