Hi there, One of the participants (ID 51201) in our study (ID 2241) has stopped receiving notifications, and also appears to have had the study end prematurely for them. Our daily surveys are supposed to last for 12 days. They started these surveys on March 12th, so March 23rd is supposed to be th…

We took another look at the trigger logics for the daily surveys, and it was set to 11 occurrences, which means people were only receiving them for 11 days. We changed the number to 13 occurrences - will this ensure participants will get only 12 days of surveys to complete? Or should we set it to 12…

Study ending prematurely for participant

Support

m.hashemian March 29, 2022, 10:05pm 3

Hi @ruixi.zhang

I put a comment for your colleague in this post. Would be great if you check and let me know if it helps.

Best,
Mohammad

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Study ending prematurely for participant

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