A participant has a Pixel 6 Android 15 and we cannot work around the “study setup is incomplete” for the battery optimization. We have disabled adaptive battery and made sure Avicenna is on the “not optimized” list. Please advise. Thanks!
Dear Amelia,
Thanks for using Avicenna and reaching out.
Please check these pages and see if they help:
- Android Battery Optimization Workarounds | Avicenna Learn (I think you already took care of these, but please double-check)
- Google | Don’t kill my app!
If none helps, please send some screenshots of the app (including the study-setup item and the instructions we show) and the device settings you adjusted.
Best regards,
Mojtaba