Hello everyone,
We’re pleased to announce the latest update on 2024-08-13, featuring a minor improvement along with several significant bug fixes. Our team has worked hard to resolve the issues you’ve reported to create a smoother experience. Here’s a breakdown of what’s included in this release:
Improvements
Reload button on the Chat Recordings page
We’ve added a “Reload” button to the Chat (Televisit) Recordings page, eliminating the need to reload the entire page.
Bug Fixes
Wheel of Fortune error
We fixed an issue in the Wheel of Fortune activity that caused an error when participants clicked “Try My Luck” on Android and iOS apps, preventing them from winning prizes.
Unexpected logout on our web app
We identified and resolved a bug causing users to be automatically logged out unexpectedly from our web app even if they haven’t enabled Auto-Logout.
Opening published surveys in the editor
We fixed an issue in the survey editor where opening a published survey without any draft changes resulted in an error.
Opening released activities
We fixed a bug in the participant web app where they couldn’t participate in activities that were manually released by the researchers.
Email verification after signing up
We addressed an issue where researchers could not verify their email addresses from the Settings page of their dashboard after they signed up. Users encountered a message saying, “Sorry, something went wrong.”.
Stopping video call recording
We fixed a bug where only the person who started the recording in a researcher-to-researcher video call could stop it.
Connecting video call after starting to record
We fixed an issue in the participant Android app where starting a recording in a video call with the participant’s camera turned off caused the call to remain in the connecting state.
Enabling questions by responses to other questions
We resolved an issue where the “Enable Questions” option of single and multiple answer questions was not working in the participant web app and the Preview tab of the survey editor.
Responding to Mass questions with certain decimal values
We fixed a bug in the participant iOS app where users couldn’t enter certain decimal values as a response to Mass questions of surveys. Some values would cause the response field to clear out and not be accepted as valid responses.
Turning camera on automatically after starting to record
We addressed an issue in the participant iOS app where the camera automatically turned on when starting a recording in a video call, even if it was initially turned off.
Thank you for your continued feedback and support which helps us make Avicenna Research better with each release. We hope you find these updates useful. As always, we welcome your feedback and encourage you to reach out with any comments or questions on our Community Forum or contact us directly via Email. Stay tuned for more updates coming your way!