Problems wirth Notification

Support
1

Hello,

the study ID is 1410. Participants receive notifications in English, even when they are set up in German… The language on the participant’s app is also German, but still, the notifications are in English…

Can someone tell me why and what I can do about it?

Thank you in advance.

Kind regards,
Sare Danaci

2

Hi @saredanaci27

I believe this is an issue with the study settings. My colleague Faham from support is following up on this with you to resolve it as soon as possible.

Thank you,
Mohammad