Study does not stop (1410)

Hey there,

I have the problem that my study already finished, however, Ethica still sends out surveys. I am not really able to change anything as the study is closed, but I hope you can help me to stop it?
Thank you in advance.

Kind regards,

Sare Danaci

Hi @saredanaci27,

Sorry for the late reply. The study is open-ended with rolling participation duration of 18 days, but the registrations are open-ended and it can be due to adding the 18 days duration after the participants have joined the study! Changing the duration would only affect newly joining participants not the old registrations.

I’ve updated registrations to end after 18 days from their joining date.