Dear Ethica support,
Today we tried to include a participant in our latest data collection wave (study 1601). This participant already had an account (ID 18602) but had not yet participated in this particular study. When trying to register, they received the “Something went wrong” error. I can see the participant in the participation tab in Ethica, but “last recorded data” is never.
We tried registering with a new account and even removed the app and re-downloaded it, but kept getting the same error. Can you perhaps tell me what might be going wrong here?