I have (another, see my previous topic) notification problem. Subject 36006 was very compliant in study 1018, untill we included this subject for a second study (study 1630). From then on (march, 18) notifications are visible in activity sessions for both studies, but none of them is delivered on the (samsung) phone.
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Scheduled sessions and in-app notifications not being generated consistently | 0 | 24 | September 17, 2026 | |
| Notification status remains on 'sending' | 8 | 364 | July 3, 2023 | |
| Participant does not receive notifications | 4 | 372 | July 23, 2023 | |
| Notifications are not sent | 5 | 450 | May 4, 2023 | |
| Participant with notification issue | 1 | 197 | March 9, 2024 | |
| Some surveys not send out automatically | 13 | 546 | December 3, 2022 | |
| No notifications are triggered | 1 | 440 | September 11, 2022 |