Dear @a.m.kaag
The notifications are being sent, but their status in your dashboard won’t get updated, because the mobile app should send the latest status of the notification to the server. They possibly deleted their application, hence we won’t be able to update any statuses (whether notification or session)
About the blocked session, please check out the following thread:
If it’s still vague to you or you have any other questions about it, don’t hesitate to ask them here.
Bests,
MohammadHossein