I logged into Avicenna this morning to check on participation for our study and it is showing all “last recorded data time” as December 31st, 1969 and “in operation” 0%. It is showing this for every participant. Is there a reason this is happening and how can I fix it?
That’s just a bug in displaying the value of this field, which leads to show as if no data is recorded. The data is safe and there is no problem in the system.
I understand the worry this creates and sorry for that. But rest assured, this will be fixed within the next hour (we are waiting for our build pipeline to update the servers).
Thanks,
Mohammad
I wanted to update you that the problem is resolved. Thanks for letting us know about it.
Mohammad