# Survey data lost when user do not "submit" their survey?

**URL:** <https://forum.avicennaresearch.com/t/survey-data-lost-when-user-do-not-submit-their-survey/472>\
**Category:** Support\
**Created:** [April 1, 2022, 8:24am UTC](https://forum.avicennaresearch.com/t/survey-data-lost-when-user-do-not-submit-their-survey/472 "2022-04-01T08:24:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sophiemayen](https://forum.avicennaresearch.com/letter_avatar_proxy/v4/letter/s/dfb087/32.png) [@sophiemayen](https://forum.avicennaresearch.com/u/sophiemayen)\
**Post date:** [April 1, 2022, 8:24am UTC](https://forum.avicennaresearch.com/t/survey-data-lost-when-user-do-not-submit-their-survey/472/1 "2022-04-01T08:24:42Z")

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Hi all,

what happens when a user answers all survey questions but does not press the **submit** button? Will all the answers be gone?

Thanks a lot,  
Sophie

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**Author:** ![maryam.mahabadi](https://forum.avicennaresearch.com/letter_avatar_proxy/v4/letter/m/b77776/32.png) [@maryam.mahabadi](https://forum.avicennaresearch.com/u/maryam.mahabadi)\
**Post date:** [April 2, 2022, 7:06am UTC](https://forum.avicennaresearch.com/t/survey-data-lost-when-user-do-not-submit-their-survey/472/2 "2022-04-02T07:06:15Z")

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@sophiemayen

Hi Sophie,

Thank you for your enquiry.

We are working on this and I will get back to you the latest by 04/04/2022 with an update.

Kind regards,  
Maryam

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**Author:** ![maryam.mahabadi](https://forum.avicennaresearch.com/letter_avatar_proxy/v4/letter/m/b77776/32.png) [@maryam.mahabadi](https://forum.avicennaresearch.com/u/maryam.mahabadi)\
**Post date:** [April 3, 2022, 1:12pm UTC](https://forum.avicennaresearch.com/t/survey-data-lost-when-user-do-not-submit-their-survey/472/3 "2022-04-03T13:12:59Z")

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@sophiemayen

Hi Sophie,

I discussed it with our team. If the user doesn’t submit the survey we remove the answers. We only save the answers when the user wants to submit them. Hope it helps.

If you have any more questions, please don’t hesitate to get in touch.

Kind regards,  
Maryam
