# Remove a phone number from the account

**URL:** <https://forum.avicennaresearch.com/t/remove-a-phone-number-from-the-account/2224>\
**Category:** To Do\
**Tags:** team:study, fe:low, mo:low\
**Created:** [October 27, 2026, 7:40am UTC](https://forum.avicennaresearch.com/t/remove-a-phone-number-from-the-account/2224 "2026-10-27T07:40:16Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![sheida](https://forum.avicennaresearch.com/letter_avatar_proxy/v4/letter/s/9d8465/32.png) [@sheida](https://forum.avicennaresearch.com/u/sheida)\
**Post date:** [October 27, 2026, 7:40am UTC](https://forum.avicennaresearch.com/t/remove-a-phone-number-from-the-account/2224/1 "2026-10-27T07:40:16Z")

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As a user, I want to remove the phone number from my account, so that I can stop receiving SMS and keep only the contact details I still use.

Today the researcher dashboard, the participant web app, and the iOS and Android apps offer only “Add” and “Change” for the phone number. Once a number is added there is no way to clear it; the only workaround is replacing it with another number. The server already accepts an empty phone number, so this is a client-side change on each platform (with the usual password check, as for Change).

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**Internal Notes**  
**Category:** Study - Profile Settings