# Notifications are not sent **URL:** \ **Category:** Support\ **Created:** [May 3, 2023, 12:56pm UTC](https://forum.avicennaresearch.com/t/notifications-are-not-sent/633 "2023-05-03T12:56:25Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![mohammadhossein](https://forum.avicennaresearch.com/letter_avatar_proxy/v4/letter/m/eada6e/32.png) [@mohammadhossein](https://forum.avicennaresearch.com/u/mohammadhossein)\ **Post date:** [May 4, 2023, 9:40am UTC](https://forum.avicennaresearch.com/t/notifications-are-not-sent/633/4 "2023-05-04T09:40:56Z")
Dear @a.m.kaag The notifications are being sent, but their status in your dashboard won’t get updated, because the mobile app should send the latest status of the notification to the server. They possibly deleted their application, hence we won’t be able to update any statuses (whether notification or session) About the blocked session, please check out the following thread: > **[Survey completed by participants but no data in Ethica Sessions](https://forum.avicennaresearch.com/t/survey-completed-by-participants-but-no-data-in-ethica-sessions/594/4)** > > Dear @s.c.tap I unfortunately did not receive an email notification for this inquiry and only discovered it by chance. “Blocked” refers to sessions that do not have a designated expiration time. To resolve this issue, please navigate to your... If it’s still vague to you or you have any other questions about it, don’t hesitate to ask them here. Bests, MohammadHossein --- _[View the full topic](https://forum.avicennaresearch.com/t/notifications-are-not-sent/633)._